Returns

We have updated our return policy. Please read below

UPDATED! For orders under $250, our new return policy allows returns within 60 days of purchase. We will give a full refund to non-digital book products that are received in immaculate condition. Books received with damage (including damage due to inadequate packaging for the return) cannot be resold, but will still receive a 70% refund. Only Resource CDs still in their unbroken plastic shrink wrap are eligible for a refund. Shipping charges are not refundable.

For orders over $250 there is a 15% restocking fee.

We strongly recommend having the items professionally packaged to protect against bent corners etc.

Procedure:

  1. Please be sure your return is packaged in a way to reduce damage in transit (for example, bent corners)
  2. Include a note inside your package explaining your situation. Include your contact info and receipt. Tell us what you are requesting (refund, alternate title etc.)
  3. Send your return to:  Novare Science & Math, PO Box 790, Seguin TX 78156